Privacy Policy
Last updated: January 15, 2026
This Privacy Policy describes how EnglishCentral Brasil Ltda (CNPJ 18.503.934/0001-01), hereinafter referred to as "we", "us", or "our company", collects, uses, stores, and protects the personal data of visitors and users of our services, in accordance with the Brazilian General Data Protection Law (Lei nº 13.709/2018 - LGPD).
1. Data Controller
The data controller responsible for the processing of personal data described in this policy is:
- ENGLISHCENTRAL BRASIL LTDA
- CNPJ 18.503.934/0001-01
- Av. Boqueirão, 513, Sala 02, Marechal Rondon, Canoas/RS, CEP 92.020-583
- Email: mauricio.loth@englishcentral.com
2. Information We Collect
We may collect the following categories of personal data:
- Identification data: name, email address, phone number, and other information voluntarily provided when contacting us or using our services.
- Navigation data: IP address, browser type, pages visited, time spent on pages, and referral source, collected automatically through cookies and similar technologies.
- Communication content: messages sent to us through our contact channels.
3. How We Use Your Data
We use the personal data we collect for the following purposes:
- To provide, operate, and improve our services;
- To respond to inquiries and provide customer support;
- To send administrative communications related to our services;
- To comply with legal, regulatory, and contractual obligations;
- To analyze the use of our platform in aggregate form.
4. Sharing of Data
We do not sell personal data. Data may be shared only with service providers strictly necessary for the operation of our platform (such as hosting and analytics providers), always under contractual obligations of confidentiality and security, or when required by law or judicial order.
5. Data Retention
Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. After this period, data is either deleted or anonymized.
6. Your Rights
Under LGPD, you have the right to:
- Confirm the existence of processing of your personal data;
- Access your personal data;
- Correct incomplete, inaccurate, or outdated data;
- Request anonymization, blocking, or deletion of unnecessary or excessive data;
- Request data portability to another service provider;
- Revoke consent previously given.
To exercise any of these rights, please contact us at mauricio.loth@englishcentral.com.
7. Security
We adopt technical and administrative measures to protect personal data against unauthorized access, accidental or unlawful destruction, loss, alteration, or disclosure.
8. Cookies
Our website uses cookies to improve navigation and analyze how the platform is used. You can manage cookies through your browser settings.
9. Changes to This Policy
We may update this policy periodically. Any changes will be published on this page with the updated date at the top.
10. Contact
For questions, requests, or complaints regarding this policy or the processing of your personal data, please contact us at mauricio.loth@englishcentral.com or by phone at +55 (51) 8177-8056.